Tenant isolation
Keep each business workspace separated with business-level boundaries and row-level access controls.
Give every visitor a smarter way to get help.
Connect AI gives businesses a secure, embeddable AI support channel grounded in their own knowledge — with a control center built for the team behind it.
Business-level isolationServer-side AI secretsEmbeddable chat
AI supportOnline
Built for the whole product
More than a chat bubble.
Connect AI is designed as the layer between a business, its knowledge and the people who need answers.
Knowledge that belongs to the business
Connect business-specific sources so answers can stay grounded in the information each team actually owns.
Secure by design
Keep AI credentials and privileged operations on the server while the customer widget stays lightweight.
A chat experience customers can use
Give visitors a focused support channel that can be embedded into a business website without adding friction.
A simpler path to AI support
From business knowledge to customer conversation.
Keep the setup understandable: configure the business, prepare its knowledge, then put the experience where customers already are.
Connect the business
Create a workspace and keep its people, configuration and knowledge in one isolated place.
Prepare the knowledge
Add the sources your assistant should understand so it can work from business-specific context.
Embed the experience
Place the Connect AI widget on the website and give visitors a direct path to answers.
Security is part of the architecture
Built to keep business data in the right place.
The platform is structured around authenticated business workspaces, server-side privileged operations and database-level access controls.
Quiet infrastructure. Clear control.
Connect AI keeps the customer-facing experience simple while the platform handles workspace boundaries, knowledge, usage and administration behind the scenes.
Row-level accessBusiness data is protected with database policies rather than relying only on the interface.
Server-side secretsPrivileged AI credentials stay away from the public widget and browser bundle.
Scoped knowledgeKnowledge sources and chunks are modeled around the business that owns them.
Temporary sessionsCustomer conversations are designed around expiring sessions instead of permanent chat history.
Frequently asked questions
A few things worth knowing.
Quick answers about the product, security, embedding, and the public site.
What is Connect AI?
Connect AI is an AI support platform that lets businesses create a branded customer chat experience grounded in business-specific knowledge.
Does each business have its own workspace?
Yes. The platform is designed around business-level boundaries so configuration, knowledge, users, and usage can be scoped to the business that owns them.
Can I embed the chat on my website?
Yes. Connect AI is designed around an embeddable customer-facing chat experience that can sit on a business website.
Is my AI API key exposed to visitors?
Privileged AI credentials are intended to remain on the server. The public chat experience should not need direct access to provider secrets.
Does Connect AI use advertising cookies?
The current public site does not require advertising or non-essential analytics cookies. Necessary authentication and security cookies may still be used for core functionality.
Can I review the legal policies?
Yes. See the Privacy Policy and Terms of Service linked in the footer.
Make your website feel like it has a support team.
Start building a branded AI support experience around the knowledge your business already has.
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